Currently items offered on OctoberStore.com are not eligible for refunds or returns. In the event that an item is found to be defective please contact us at 330.659.6101 x 7221 and we will replace the item free of charge.
How much is my shipping?
The October Research Store is pleased to offer a flat shipping fee of $9.95 on all orders. We use standard USPS First Class mail to ship all merchandise. If you require a faster shipping method please contact our Customer Service Department at 330-659-6101 x 7221 to make other arrangements.
When will my order ship?
Please see each individual item page for more information on the availability of each item. We make every effort to ship in stock items within 2-3 business days. If you require expidited shipping please contact our Customer Service Department at 877-662-8623 x 7221 to make arrangements.