Specifically, the two speakers — one from a data information firm, another from a technology solutions firm — will discuss ways to use information and technology to improve operational efficiencies in title entities, covering the entire lifecycle of a transaction from pre-transaction through production and into post-closing.
Information is available on the front end to help title companies avoid problems and help them mitigate their costs and risks associated with transactions. Dianna Serio, senior vice president of Data Operations at CoreLogic will instruct attendees on the following:
Pre-Transaction
- How to use information to assess the viability of competing market opportunities;
- Where to do business and where not to do business — by the numbers; and
- How to pinpoint and leverage detailed components and producer activity within distressed markets.
During Production
- Using new information tools to speed the creation of successful insured and uninsured products; and
- How to reduce fallout, risk and claims exposure.
Post-Closing
- Using information to improve underwriting practices and cost of funds management;
- Improving the speed and efficiency of your recordation practices to keep your clients compliant; and
- Using amazing tools to improve your ability to support your lender’s loss mitigation and default servicing needs
Tim Conley, senior vice president of Sales and Marketing at LPS SoftPro will speak about streamlining operations with the use of modern-day technology and discuss different applications title businesses should be using now to save on costs and move ahead of the competition. Conley’s approach will take attendees through a transaction’s lifecycle, from pre-transaction through post-closing. He will provide information on back-ups, disaster recovery, business continuity, cloud computing, hardware and software, Web optimization, state grants, affinity programs and other relevant topics. Regarding the transaction lifecycle, he will cover the following:
Pre-Transaction
- Web order entry;
- On-line GFE calculators;
- Electronic provider networks; and
- Third party integrations.
During Production
- Staffing requirements;
- Outsource vs. in-house;
- Workflow;
- Paperless and eSign; and
- Vendor networks.
Post-Closing
- Trust accounts
- Bank credits;
- Reconciliation fees;
- Wire fees;
- ACH fees;
- Check stock;
- Merchant processing scanners; and
- Imaging.
In today’s volatile market, title companies are analyzing their competitors, searching for efficient and effective ways of doing business and finding ways to mitigate risk for themselves and their customers. To accomplish this, they are engaging in modern information systems, data tools and technology solutions that bump them above their competition.
This Webinar will provide attendees with all the information they need to understand what they should be implementing and what tools they should be using to run a more efficient and cost effective business — tools that will replace costly processes with newer, faster and more accurate mechanisms. Join us for this Webinar and discover how information and technology can help you streamline each phase of the title transaction.
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Featured Speakers for Streamling Operations:
Dianna Serio
Senior Vice President, Data Operations, CoreLogic
Dianna Serio is senior vice president of data operations for CoreLogic. She is responsible for developing and maintaining the company’s industry-leading property database through large scale data acquisition and integration of publicly and privately sourced data.
Dianna formerly held a series of progressively responsible positions within the CoreLogic Data & Analytics Group. She most recently served as vice president of data procurement and quality and was responsible for company-wide data acquisition, production, quality assurance, fulfillment and custom product solutions for all data related activities. Prior to that, Dianna was director of data services for CoreLogic.
As director of data services from 1992-1998, Dianna was responsible for transitioning the company’s data production to a new site offshore. She successfully relocated all in-house data entry and research operations to the Philippines in less than six months, reducing yearly operational costs from $4.2 million per year to $1.4 million per year, and launched two similar production sites in India and Mexico soon after.
Dianna also previously served as the Northern California Area operations manager for DataTrace, the nation’s largest data services provider to the settlement services industry, managing all title plant and property tax service information operations for three branches, covering 31 counties in California, Nevada and Hawaii. She first joined CoreLogic as a field sales representative in 1985 and was named data entry manager and then Arizona operations manager within two years.
Dianna holds an International MBA from Thunderbird, The American Graduate School of International Management and a bachelor’s degree in Spanish with a minor in business administration from the University of New Mexico. She is fluent in both Spanish and Portuguese.
Tim Conley
Senior Vice President, Sales and Marketing, LPS SoftPro
Tim Conley is the Sr. Vice President of Sales and Marketing for LPS - SoftPro. Joining SoftPro in 1997, he has helped lead LPS- SoftPro to the number #1 market share in its industry, a successful acquisition by Fidelity National Financial in 2001, and 2 years of being ranked as one of North Carolina’s 50 fastest growing technology companies.
Tim has personally sold over 1,500 customers SoftPro’s Closing & Title Solutions and has helped the company build a customer base exceeding 14,000. He has presented, consulted and demoed SoftPro’s Products and services in over 45 states while also opening regional sales offices in Dallas, TX and Irvine, CA. In 2007, Tim was acknowledged by October Research Corporation as one of the top 40 executives under 40 in the Settlement Services Industry. Currently he sits on the Raleigh Chamber of Commerce Board of Advisors, the American Land Title Association’s Member & Organization Committee, Ohio Land Title Association’s Technology Committee, and is a member of ALTA as well as various other state Land Title Associations.
Tim is available at (800) 848-0143, Ext. 2208 or [email protected]
Moderator:
Chris Crowell
Editor, The Title Report
Chris Crowell is the editor of The Title Report, a publication of October Research. Chris brings tremendous research and social media skills to his position as editor, and also acts as a moderator for October Research Webinars. He received a bachelor’s degree in communications from Walsh University in Canton, Ohio, and a master’s degree in magazine journalism from Kent State University. He has been a trade journalism editor for more than three years. |
