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Conducting Business in Uncertain Times webinar recording

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  • Air Date: Wednesday, April 1, 2020
  • Running Time: 60 minutes
  • Produced by: October Research, LLC

Part Number: ORW040120

The coronavirus is (we hope) a once in a lifetime emergency. It is unlike anything our country has ever seen and as a result the impact on our industry still has many variables. As we are updated almost hourly on preparedness, these three experts will discuss how to survive the uncertainty of today and prepare for the future as it evolves daily around us.

Keeping the safety of your employees, clients and business safe and thriving is our objective. Be ready to learn as our experts discuss these topics and more!

  • Cybersecurity and risks in the transaction
  • Implementing cybersecurity practices quickly
  • Biosecurity in the office and extra staff duties
  • Managing recorder office and courthouse closings
  • Using electronic closings
  • The future and changing cultural norms
  • Managing a remote staff
  • Social discourse with staff (networking, engagement tools, etc.)

Watch the recording of this complimentary webinar and stay current on the trends as the industry evolves.


Featured Instructors

Aaron Davis

Aaron Davis
Florida Agency Network

Aaron M. Davis is the founder and CEO of AMD Enterprises, a conglomerate of business ventures including Florida Agency Network (FAN), ClosingSuite.com, Premier Data Services, Network Transaction Solutions, and several others. He has grown a single-office title agency into the Florida Agency Network (FAN), consisting of multiple statewide locations and title agency brands, which can be viewed at www.FLagency.net. The conglomerate employs over 200 staff and is one of the largest providers in the state.

Closing Suite is a settlement solutions provider for title agencies and law firms. It consists of several companies giving a variety of services. Premier Data Services (PDS) is a SOC 2 Type 2 examined technology services provider, which specializes in managed services, cloud hosting, and network security. PDS has quickly evolved into one of the settlement services industry’s go-to sources for IT support. BPM Solutions (BPM), and Network Transaction Solutions (NTS), offer back-office, ancillary support, and settlement solutions, such as accounting, human resources, title plant products, lien search, post-closing services, data processing, a national mobile settlement/notary/RON service provider.

Davis’ latest endeavor finds him in year 2 of a 3-year OPM (Owner/President Management) program at Harvard Business School, designed for CEO’s actively involved in day to day operations, with a focus on leadership, assessing strengths and weaknesses, and identifying emerging opportunities. Aaron is proud father of two boys, Aiden (17) and Jackson (14). In his spare time, he enjoys travelling, down time at the beach, Florida Gator athletics, and CrossFit.

Jaime Kosofsky

Jaime Kosofsky
Managing Partner
Brady & Kosofsky, PA

Jaime Kosofsky is one of the founding partners of Brady & Kosofsky, PA, a Charlotte, North Carolina based, real estate law firm that helps lenders and consumers make real estate closings simple.

Jaime serves as the Chief Revenue Officer and serves as the head of Compliance at Brady & Kosofsky, PA.

In addition to his duties at Brady & Kosofsky, Jaime is a member of the Board of Directors for the Mortgage Bankers Association of the Carolinas, he is in his third appointment by the North Carolina Secretary of State to the NC Electronic Mortgage Closing Advisory Committee, and is a member of the American Land Title Association Digital Closing Executive Committee.

Before devoting his work fulltime to Brady & Kosofsky, Jaime served as a closing attorney and REO attorney at a large regional law firm, and before that as a lawyer and sports agent in the professional motorsports industry to include clients in the NASCAR Touring Series, IndyCar Series, USAC, NHRA and other divisions and types of motorsports.

In July of 2019, the main office of Brady & Kosofsky (which housed the IT Infrastructure) was gutted by fire and Jaime and the B&K team had to learn about Disaster Recovery the hard way.

Ed McDonnell

Edward McDonnell
McDonnell Law Firm, PA

Founded by Edward G. McDonnell in 2003, McDonnell and Associates, PA is a multi-state general practice law firm with a focus on real estate law, title development, and settlement services.

McDonnell and Associates PA has closed thousands of real estate transactions, involving the purchase, sale, and refinance of commercial and residential real estate properties. The firm demonstrated its dedication to compliance by achieving a SOC II Designation as codified by the AICPA and an ALTA’s Best Practice Certificate.

Edward G. McDonnell has been a long-time advocate for innovation in the workplace. Since the inception of the firm, technology and mobile closing attorneys have been utilized to transform the closing process, in turn allowing the firm to meet the modern day needs of scheduling, flexibility, and convenience.

By leveraging cutting edge technology, the firm is able to monitor key milestones in the transactional process and manage strict service levels, including title turn time, title clearance, closing scheduling, closing quality and title policy production, as well as generate instantaneous reports of files per client based on service level agreements. The firm also introduced the implementation of e-closings and e-recording which streamlines the transactional process while remaining competitive with its ever-evolving market.

Edward G. McDonnell has demonstrated that the most efficient way to grow a business is to market services and provide outstanding customer service. He has done this by bringing a meaningful approach to marketing the firm while encouraging employee involvement and customer feedback. Using the latest technology, the firm will continue to be an industry frontrunner and transformational player in the workplace.


Mary Schuster

Mary Schuster
Chief Product Officer and Executive Vice President of Regulatory Affairs
RamQuest, Inc.

Mary Schuster serves as Chief Product Officer and Executive Vice President of Regulatory Affairs at RamQuest, Inc.

Mary brings a unique blend of perspectives to share with audiences gathered during her robust career, spanning more than 20 years in the title industry first as a Closing Officer and Agency Manager, then as a Corporate Marketing Director, before moving into the software sector in 2008 and becoming a regulatory expert.

She speaks nationally to groups of title & settlement providers, lenders, realtors and attorneys. Mary is a proud and active member of the American Land Title Association, serving on multiple committees and Task Forces.

She became a lead educator in the time of RESPA Reform and TRID, ensuring industry had the tools and knowledge necessary to successfully navigate those sweeping changes. Now Mary focuses on the most pressing issues facing title agents today, including privacy and consumer protection, digital closings and best practices regarding the use of technology.

At the heart of each presentation is a message that reflects Mary’s love of the title insurance industry and her commitment to delivering quality and excellence in everything we do.