There is much debate in the title industry over the use of outsourcing and offshoring as part of a title company’s overall business process. Some industry professionals question why title companies would consider using anything other than their own in-house resources — while others feel outsourcing and offshoring are effective and efficient ways to help perform the necessary title functions.
Whether you are for or against these practices, this Webinar will provide you with important information about outsourcing and offshoring in the title industry. It will provide you with the information you need to make the decision of whether outsourcing or offshoring is right for you and your title business. It will also provide the information you need to understand the pros and cons to outsourcing. Speakers will emphasize what it means to outsource or offshore and how these practices affect your bottom-line.
Specifically, our expert speakers will:
- Define and clarify the debate surrounding outsourcing and offshoring;
- Inform attendees on the business benefits of incorporating outsourcing and offshoring into their processes;
- Offer a list of pros and cons to both practices;
- Talk about whether or not you are ready to outsource; and
- Provide an opportunity to ask questions.
Join us on May 18 for Outsourcing and Offshoring: Do these belong in the title industry?
and learn about a topic that has caused quite a stir in the title industry in recent months, but if used effectively, could be extremely beneficial to you as a title professional.
Chief Executive Officer, Red Vision
Brian is one of the original investors and co-founders of Red Vision. Brian was instrumental in creating the business plan that is the foundation for Red Vision’s success. He assumed the role of chairman and managing director in 2002, focusing most of his attention on strategic planning and business development. Brian assumed the position of chief executive officer in 2006 to lead Red Vision’s rapid growth as an independent provider of technology-enabled solutions for the real property marketplace nationwide.
Prior to Red Vision, Brian was president and chief executive officer of Microbank Software, a firm he founded in 1984. Microbank grew to 200 employees with major divisions in New York, London and Singapore, and satellite sales offices in Amsterdam, Sydney, Tokyo and Zurich. By 1999, Microbank had over 1,100 systems installed in more than 30 countries. Its customers included 60 of the world’s top 100 financial services organizations. SunGard acquired Microbank in 2000. After the acquisition, Brian served as SunGard’s managing director for Strategic Acquisitions.
Prior to Microbank, Brian spent two years running sales and marketing for a software company focused on banking applications. He started his career in banking operations with Manufacturers Hanover Trust (now JP Morgan Chase).
Vice President and Co-Founder, Global Data Source, LLC
Andrew is co-founder of Global Data Source, LLC (TitlePrep) and has over 15 years experience in business process outsourcing (BPO) with specific focus on the title and real estate industry for the last 5 years. Global Data is a national title search, processing and recording service that helps title companies streamline their operations, reduce costs, achieve efficiencies and improve overall productivity.
Prior to co-founding Global Data, Andrew was a top sales representative for a Fortune 500 office equipment manufacturer. He was then recruited by a multi-national BPO firm to establish offshore processing operations in India and Pakistan and sell/market these services. His main focus with Global Data is developing new business and building long-lasting relationships with clients, as well as identifying new services. He received a Bachelor of Arts degree in 1994 from Loyola University Maryland.
Senior Operations Manager, Mortgage Services Business Unit, UST Global, Inc.
Kirby Hulbert is responsible for managing UST Global’s Pittsburgh, Pa.-based Mortgage Services division. As a seasoned mortgage professional with extensive experience analyzing, developing and driving process and procedure improvements in operational efficiency, he is actively engaged with UST’s customer base and BPO delivery teams in India and Manila to ensure that the day-to-day processing commitments of customer transactions are aligned with service level agreements.
Prior to joining UST, Kirby served as state president for Nations Title Agency of Florida & NLS Georgia, and AVP Title Operations for Nations Lending Services of Ohio. His mortgage services tenure began with Fidelity National Title / LSI.
A graduate of Robert Morris University, Kirby is also a licensed title agent and previously spent time as a commercial pilot and certified flight instructor.