October Research (“OR”) is committed to protecting your privacy while using our websites. Privacy refers to the information that we obtain about you and how we use the information in the course of our business.
This privacy statement is applicable to the following Uniform Resource Locators (URLs): www.thetitlereport.com, www.thelegaldescription.com, www.valuationreview.com, www.respanews.com, www.doddfrankupdate.com, www.octoberstore.com, and www.octoberresearch.com (“OR websites”).
OR sells information products online. At the time of purchase, we require personal, business and financial information, including the customer’s name, email address, shipping/billing address, telephone number and credit card number. This information is necessary to process the order and to distribute the product to the customer. This information is transmitted in 128-bit encryption and we use Secure Socket Layer (SSL) technology to protect your online order.
We use this information for the following applications:
- Billing purposes and order fulfillment
- Customer contact when difficulties arise in the order fulfillment process
- Website and system administration
- Research and development
- Anonymous user analysis
- Anonymous user profiling and decision-making
From time to time, we may provide you with the opportunity to participate in surveys on our site. If you participate, we may request certain personally identifiable information from you. Participation in these surveys is completely voluntary. You therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information primarily for research and development purposes as well as website and system administration.
Access Log Information
We collect access log information in the form of click-stream data and HTTP protocol elements via our web server. We use this information primarily for research and development purposes as well as website and system administration.
This access log has been marked as non-identifiable. This means that there is no reasonable way for the site to identify the individual person from whom this data was collected and it will contain no personally identifiable information.
We also use clear GIF files in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
COMMUNICATIONS FROM OCTOBER RESEARCH
Email News Update Services
If you wish to subscribe to our email news update services, we will use your name and email address to send them to you. Out of respect for your privacy, we provide a means by which you may “unsubscribe” or choose not to receive future updates at the bottom of each update you receive (an “opt-out”).
Special Offers and Updates
We will occasionally send you information on products, services, special deals, promotions. You may discontinue them at any time by following the instructions contained in each email.
We may also send you service-related announcements on those occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.
Based upon the personally identifiable information that you provide to us, we will send you a welcome email to verify the username and password you entered when purchasing one of our print subscriptions. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
INFORMATION SHARING AND DISCLOSURE
We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users and is used primarily to monitor the performance of campaigns contracted by our partners and advertisers. We do not link aggregate user data with personally identifiable information.
Not withstanding the foregoing, we may sell or rent a listing of our users that have subscribed to our service or purchased our products to a third party. This listing may include, without limitation, names, addresses, and phone numbers. If you wish to be excluded from this list, you may notify us via email or in writing and we will remove your information from all such lists.
We may use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any purposes other than to fulfill orders.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on OR or any of the OR websites. You will be notified in the event we are required to make such a disclosure.
- We provide free email news updates to our subscribers. We also provide free email updates regarding products and services of OR. You may opt-out of any updates or promotional notifications at any time by following the instructions provided. OR does not sell its email lists to third parties.
- Each email news update has your email address embedded in it with simple instructions on how to unsubscribe that address from that email news update service. If you no longer wish to receive our email news updates and/or promotional communications, you may opt-out of receiving them by (i) following the instructions on the communication, or (ii) emailing us or (iii) contacting us at (330) 659-6101 or 3046 Brecksville Road, Suite D, Richfield, Ohio 44286.
LINKS TO OTHER SITES
The OR websites may contain links to other sites that are not owned or controlled by OR. These links are provided solely for our users’ convenience. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to be aware when you leave the OR websites and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by OR websites.
By using the OR websites, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Statement and elsewhere on the OR websites. We reserve the right to amend this Privacy Statement at any time. We will alert you to any such changes by updating this Privacy Statement. This Privacy Statement was last amended on November 29, 2011.
If you have any questions or comments regarding this Privacy Statement, please contact us at: (330) 659-6101, (330) 659-6102(fax), via email, or via mail at 3046 Brecksville Road, Suite D, Richfield, Ohio 44286.